What We Collect and Why We Hold It
When you open an account, we collect the information you provide directly — your mobile number, name and the payment method you link, whether that is JazzCash, Easypaisa or Raast. We also record session data each time you log in: device type, browser or app version,
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and the IP address tied to that session. This is how we verify it is you returning and not an unknown device. Payment transaction records are kept as part of our obligation to maintain accurate wallet histories; we do not share those records with third parties
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outside of what is required to process the transfer itself. Cookie data from your browser session helps us keep your lobby state consistent when you switch between mobile and desktop. You can clear cookies at any time through your browser settings, though doing so will log
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you out. We retain account data for as long as your account remains active and for a reasonable period after closure, in line with our record-keeping obligations. If you want to know exactly what we hold on your account, the process is straightforward — contact our
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support team and request a data summary.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.